ecocanopy™ Warranty

ecocanopy™ Commercial Exhaust Canopy Warranty

ecocanopy™  warranty period is for 3 years starting from the date of project practical completion and subject to the below T&Cs. As per ecocanopy™ warranty for all ecocanopy™ and ecoshield™ products, field service thereafter will be charged at ruling rates.

  • Our obligation under this warranty is limited to replacing or repairing any part of the ecocanopy™ exhaust hood which, within 3 years of practical completion, is proven to our satisfaction to be defective (excludes any parts and items NOT provided by ecocanopy™).
  • UV systems and related components have a 1 year warranty subject to on time servicing.
  • ecocanopy™ warranty covers parts and labor to repair and / or replace and parts that are found to be defective during the 3-year period of normal operational use.
  • The warranty does not cover charges resulting from service rendered outside normal business hours. After hours service is subject to charges in line with arbitration awards and conditions.

ecocanopy™ Australia shall be under no obligation to cover:

  •  In any case where defect is due in any way to misuse, neglect, accident or any similar cause.
  • If the product has been altered or repaired by anyone other than person/s authorised by ecocanopyTM Australia.
  • Light globes, glass.
  • Electrical failure of mains power supplied by others.
  • Incorrect operation of mechanical works and any other faulty operating equipment supplied by others.
  • Failure or faults caused by any unforeseen occurrences such as fire, floods and other natural disasters.

Contact details for all warranty issues:
ecocanopy™ Australia
14 Healey Road
Dandenong South VIC 3175
Telephone: +61 3 8791 8900
Facsimile: +61 3 9706 4235

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