ecocanopy™ Commercial Exhaust Canopy Warranty
ecocanopy™ warranty period is for 3 years starting from the date of project practical completion and subject to the below T&Cs. As per ecocanopy™ warranty for all ecocanopy™ and ecoshield™ products, field service thereafter will be charged at ruling rates.
- Our obligation under this warranty is limited to replacing or repairing any part of the ecocanopy™ exhaust hood which, within 3 years of practical completion, is proven to our satisfaction to be defective (excludes any parts and items NOT provided by ecocanopy™).
- UV systems and related components have a 1 year warranty subject to on time servicing.
- ecocanopy™ warranty covers parts and labor to repair and / or replace and parts that are found to be defective during the 3-year period of normal operational use.
- The warranty does not cover charges resulting from service rendered outside normal business hours. After hours service is subject to charges in line with arbitration awards and conditions.
ecocanopy™ Australia shall be under no obligation to cover:
- In any case where defect is due in any way to misuse, neglect, accident or any similar cause.
- If the product has been altered or repaired by anyone other than person/s authorised by ecocanopyTM Australia.
- Light globes, glass.
- Electrical failure of mains power supplied by others.
- Incorrect operation of mechanical works and any other faulty operating equipment supplied by others.
- Failure or faults caused by any unforeseen occurrences such as fire, floods and other natural disasters.
Contact details for all warranty issues:
14 Healey Road
Dandenong South VIC 3175
Telephone: +61 3 8791 8900
Facsimile: +61 3 9706 4235